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Video Imaging System for Dental Practices

“Seeing is believing”. This phrase is the simplest way to sum up the value of a video imaging system to your dental practice. You can’t diagnose what you don’t see, and clients won’t pay for what they don’t understand. High quality photos of a pet’s teeth are the single best way to document findings and educate clients. Given the fact that the majority of clients do not accurately perceive the full value of preventative or restorative dentistry in their pets, a video imaging system is a "must have" for the practitioner serious about increasing dental or otologic services.

A high quality video system is easy to use, either in the awake or anesthetized patient. By placing the system on a mobile cart, you can have the flexibility of performing exams in the exam room, or in the treatment area. The simplest system consists of a telescope, camera and monitor. The telescope is shaped like an otoscope (for use in ears as well), and contains rod lenses and optical fibers, which produce a bright, magnified image of extremely high resolution. This allows both the practitioner and client to see details that might otherwise be missed or difficult to see. The camera attaches to the eyepiece of the telescope, and the image is transmitted to a TV monitor for easy viewing by any number of people. The image can also be transmitted to a documentation device, such as a printer, video recorder, or computer.

Every client should be sent home with a video print. Easily generated by a tap of the foot pedal, a print serves as a visual reminder of the services you provide, and the future care you’ve recommended. In many cases this will dramatically increase client compliance for treatment and rechecks, which directly correlates with higher client satisfaction, and profits for the practice. Following treatment, a visual comparison of the patient’s condition "before and after" provides an impressive reminder of the value of your professional services. The print format may be a simple photograph, or a more detailed report containing multiple images, written diagnoses and home care instructions. Prints given to clients also frequently help build the practice, when the client shows this print to local family or friends. They send a clear message about the quality of your practice, and your diagnostic capability.

The applications of a high quality video system go far beyond dental diagnostics. The most versatile telescopes contain an integral instrument channel through which a variety of instruments may be passed (biopsy forceps, foreign body graspers, retrieval baskets, cytology brushes, loop snares, electrosurgical probes, etc.). This enables the practitioner to engage in therapeutic interventions under endoscopic imaging as well. The detachable camera may also be connected to a microscope ocular for video viewing and documentation of cytologies. Finally, the most versatile systems are designed for easy and economical expansion into other areas of endoscopic imaging (otoscopy, rhinoscopy, GI endoscopy, cystoscopy, arthroscopy, laparoscopy, etc.). Ideally, the telescopes and camera should be entirely immersible in fluids for proper disinfection.

Once the use of diagnostic video is incorporated into a practice for routine dental and otoscopic exams, the return on investment can be substantial. The key to success is involvement of as many individuals as possible who take a direct interest in the well-being of the patient:

CLIENTS — education equals compliance

STAFF — they often have more client contact then you do

ASSOCIATES — photos preclude the need for extensive written descriptions of lesions

REFERRING VETERINARIANS — they will be appreciative, and increase referrals

TRAINEES — video is an excellent teaching tool